Shipping & Tracking
Standard delivery is three weeks from order date.
Priority two-week service is available at checkout.
Industry-leading standard shipping is just three weeks on your custom garments. Depending on current order volumes and carrier volumes - orders occasionally may take slightly longer to arrive. We recommend ordering at least four weeks before any events to allow time for alterations. Important: if you need the suit for an event on a specific day, let us know in the order notes on the cart. Delays with the carriers rarely but occasionally occur - we will work to send your order out even faster if there is a specific event date, mitigating risk of shipping delays with UPS causing a late arrival.
Free shipping on orders over $250.
NOTE - depending on your body type & measurement inputs, we may reach out to reconfirm certain measurements.
Delays in responding to these requests may delay your orders expected delivery date.
Timeline (Standard Shipping)
1: Measure & Cut
Our team reviews all orders for measurement accuracy, and the fabric is hand cut for a true bespoke fit.
2: Craft & Review
Your garment is constructed, then passes through quality control process before being pressed & packaged.
3: Ship & Track
Each order is shipped within 14 days of order date. A tracking number is added to the order 24-48hrs after.
We provide industry leading turnaround from order date to delivery. Orders ship 1-2 weeks after order date - your order status page will be updated with your tracking number shortly after shipping.
You'll be notified when a tracking number is available, and the number can be found on order confirmation page, the link to which can be found in the Order Confirmation email, or from the order history section of your customer account.
Please be patient and do not reach out about shipping status unless more than two weeks have passed since your order date (one week for priority). The fastest way to check on your order status is by viewing the order details from your account. You will be notified when the tracking number is added.
Standard (3 weeks): free on orders over $250. Flat rate $30 on orders below $250.
Priority Shipping (2 weeks): available for an additional fee starting at $25. Total cost depends on the order and will be calculated at checkout.
RUSH Shipping (1 week): available by special request -- $75. Requires that we receive all requested Fit information within one day of order.