Privacy Policy

Last updated: April 15, 2020

SARTORO Inc. ("SARTORO") is committed to protecting the privacy rights of our customers. SARTORO knows that you care how information about you is collected, used and shared, and we take privacy very seriously.


By providing us with any personal information or by accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy. 

I. WHO WE ARE


SARTORO is a leading online custom suits company. Our unique approach to made-to-measure suits dramatically reduces cost while maintaining premium quality, and we pass those savings on to our customers. We offer high-quality fabrics, expert craftsmanship, expansive customization and a seamless online experience. Our products speak for themselves, and our happy customers from around the world vouch for the quality of our offerings and experience. 

II. WHAT INFORMATION WE COLLECT


We collect personal information from people when they voluntarily provide it to us. We also collect certain information automatically when you visit our website. Sometimes we collect personal information from third parties. The information we collect helps us to continually improve and personalize the shopping experience for each customer.  

III. INFORMATION YOU PROVIDE


During your use of SARTORO.com, you will be asked to provide personal information (such as your name, e-mail address, postal address, telephone number, credit card information, measurement details, etc.) for the purpose of facilitating communications with you or facilitating your use of SARTORO.com, including placing orders, saving your measurements online, requesting to receive the latest updates, promotions & releases, style advice, and more. If you are unwilling to provide the requested personal information, you will not be able to register as an SARTORO customer, and will be unable to use certain features of the Website. 

IV. INFORMATION WE COLLECT AUTOMATICALLY


SARTORO.com uses "cookies", to store a small amount of information on a website user's computer to permit the website to recognize future visits from a person on that computer. Cookies enhance the convenience and use of SARTORO.com. Cookie data may be used to deliver you advertisements tailored to your interests when you visit certain websites as well as to display offers and products to you when you visit our website.

- You may decline cookies if your browser permits, but doing so may affect your use of the website.


We use this profiling to manage and tailor the content and services we provide to you.


To help us make emails more useful and interesting, we often receive a confirmation when you open emails from SARTORO.com if your computer supports such capabilities. If you do not wish to receive email or other mail from SARTORO, you may unsubscribe from future emails by selecting the unsubscribe option at the bottom of applicable emails. Please note that we are required to send you certain transactional emails such as order confirmation, shipping confirmation, etc.


Information From Third Parties 


We collect personal information from friends or family members who have referred customers in connection with our referral program. 

V. USE OF YOUR INFORMATION


We use the information that we collect from you to: process orders, provide customer service, manage your account, administer the website, monitor traffic patterns and site usage. This helps us improve the design and usability of our site, products and experience.


We also use your information to protect the security or integrity of our website and our business and to notify you about enhancement to our services, such as recent updates to the Website, new services and special offers that may be of interest to you.


If you are in the European Economic Area ("EEA"), we will rely on one of the following legal grounds (as appropriate) to process your personal data:

- To enter and perform a contract with you or to perform any steps you require from us before entering into a contract.

- To pursue our legitimate business interests in providing you with our products and services.

- Your specific consent to us using your information, which you can withdraw at any time.

- To comply with our legal obligations and establish, exercise or defend our legal rights.


We may share your personal information as described below. 

VI. DISCLOSURE TO AUTHORIZING PERSONS


If you use the website on behalf of another person or organization (such as your employer), SARTORO may provide your personal information to that authorizing person/organization. SARTORO has no control over the use of your personal information by the authorizing person/organization, and that use is not subject to this Policy. 

VII. DISCLOSURE TO AFFILIATES, SUPPLIERS AND SERVICE PROVIDERS


SARTORO will provide your personal information to its affiliated businesses, suppliers and service providers as necessary for the purposes described in this Privacy Policy (for example, to provide products or services, advertising and marketing, for data analysis, to enhance the information collected from or about you and for payment processing and shipping, etc). SARTORO requires its affiliated businesses, suppliers and service providers to agree to use your personal information only for the purposes for which it is provided to them, and to protect the privacy of your personal information in a manner that is consistent with this Policy. Some of these affiliates, suppliers and service providers may be located outside of the United States. 

VIII. LAW ENFORCEMENT AND LEGAL DISCLOSURE


SARTORO (or its affiliates, suppliers and service providers) may disclose your personal information to a United States or foreign government institution or regulatory authority that has asserted its lawful authority to obtain the information, but in each case only where SARTORO has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to its legal counsel, or as otherwise might be required in compliance with applicable data protection legislation.

IX. WITH YOUR CONSENT


SARTORO will disclose your personal information in other circumstances, but only with your consent. 

X. HOW PERSONAL INFORMATION IS SECURED


We use Secure Sockets Layer (SSL) software, which encrypts information you input online during transmission to us. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." Our payment processors, Stripe and PayPal, handle the processing of all credit card information. We do not store or have access to that data. 

XI. HOW TO UPDATE PERSONAL INFORMATION


You can add or update certain information from the Account section of the Website. If you do not want to receive e-mail or other mail from us, click the Unsubscribe button in your email newsletter. 

XII. YOUR RIGHTS


If you are in the EEA and we hold some of your personal information, you have the following rights in respect of that information:


- To request access to that information.

- To ask us to update or amend your personal information if it is inaccurate or incomplete.

- To object to our use of your personal data.To request the deletion of your personal information, or restrict its use.

- To withdraw any consents you have provided in respect of our use of your information.

- To request a copy of information you have provided to us, to use for your own purposes.

- To lodge a complaint with the relevant data protection supervisory authority.

XIII. CHILDREN'S DATA POLICY


SARTORO does not knowingly collect personally identifiable information online from individuals under the age of 13.

XIV. POLICY UPDATE


We keep our privacy policy under regular review and we will place any updates in this webpage. This privacy policy is effective as of the last updated date above.

XV. FEEDBACK


If you have any comments or questions about this Policy or your personal information, please send your comments by e-mail to our Privacy Representative at support@SARTORO.co.

XVI. HEADQUARTERS


Sartoro LLC, 6 St Johns Ln, New York, NY 10013, United States