Request A Remake

Covered Remake Request

Your Information

Alterations Required

Provide the specifics on what needs adjustment and by how much. To gauge this accurately when the garment is too large, simply pinch off the amount of fabric you’d like removed and measure that amount.

Jacket

(ex. 1.5")
(ex. 1.5")
(ex. 2.5")
(ex. 2.5")
(ex. 0.5")
(ex. 2.5")
Describe what else should be adjusted and by how much.

Pants

(ex. 1.5")
(ex. 1.5")
(ex. 1.5")
(ex. 1.0")
(ex. 1.0")
List how many inches were added or removed (ex. "1.0" or "-0.5")
Describe what else should be adjusted and by how much.

Vest

(ex. 0.5")
(ex. 2.0")
(ex. 2.5")
Describe what else should be adjusted and by how much.

Shirt

(ex. 1.0")
(ex. 2.0")
(ex. 1.5")
(ex. 1.0")
Describe what else should be adjusted and by how much.

Photos (wearing the garments)

You must provide clear photos for your claim to be processed. Take photos vertically and please follow the individual instructions clearly.

Facing the camera - stand with good posture in a relaxed position, arms relaxed at your sides. Top jacket button fastened.
Facing sideways - stand with good posture in a relaxed position, arms relaxed at your sides. Top jacket button fastened.
Facing backwards - stand with good posture in a relaxed position, arms relaxed at your sides. Top jacket button fastened.
Please attach any other photos that help highlight the fit issue/s you are facing.

Description & Additional Notes

List the date you need the remake to arrive by below. Our team will contact you as soon as possible. Please note that less than one week cannot be guaranteed.

Our team will review your request as soon as possible. We will notify you if further information is required. Otherwise, you’ll receive an order confirmation email when the remake is processed.


Please double check all information provided - Sartoro is not liable for additional alterations or remakes if the provided information is not correct.

We've received your submission! 


One of our colleagues will review the request and reach out with any further questions within two business days.


Have a great day!

We've received your submission! 


One of our colleagues will review the request and reach out with any further questions within two business days.


Have a great day!