Our Fit Promise
We believe that in order to have the best possible shopping experience, our customers should be 100% satisfied. We promise precise sizing and a great fit - and that everything is checked thoroughly to ensure the garments have been made to your unique measurements.
Suit making Is An Art. Our tailors are among the best at their craft, but alterations may occasionally be needed on first orders depending on personal preferences and the accuracy of provided measurements and inputs. If that happens, you're covered.
Precise sizing is guaranteed.
If anything is off, we'll pay for the
alterations or remake the garment, free.
We'll reimburse local alteration costs or will remake if necessary.
For your first order of each garment type, we provide an alteration credit up to $80 for a three piece suit - valid for 30 days from the date of delivery. If alterations won't solve the issue, we'll remake the garment, free. See our alterations and remake policies for full details and amounts.
How To Request
An Alteration Credit
1: Have Alterations Made Locally
- Have the tailor note the specific adjustments
- Request an itemized copy of the receipt
2: Submit Alteration Credit Request
- Attach a photo of the itemized receipt
- Select reimbursement (cash or 2x store credit)
