Perfect Fit Promise
We believe that in order to have the best possible shopping experience, our customers should be 100% satisfied.
Our tailors are among the best at their craft, but as with any custom made suit, alterations may occasionally be needed on first orders. If that happens, you're covered.
Need alterations?
We cover the cost.
For your first order of each garment type, we provide an alteration credit valid for 30 days from the date of delivery - up to $75 for a three piece suit. See our alterations and returns policy for full details and amounts.
How To Request
An Alteration Credit
1: Have Alterations Made Locally
- Confirm that the garments are able to be adjusted
- Have the tailor note the specific adjustments
- Request an itemized copy of the receipt
- Have the tailor note the specific adjustments
- Request an itemized copy of the receipt
2: Submit Alteration Credit Request
- Tap the button below to begin
- Include order number, delivery date & alterations- Attach a photo of the itemized receipt
- Select reimbursement (cash or 2x store credit)
Our team will review within 72 hours. Once approved, cash back will appear on your card statement in 5-10 days. Store credit (double the amount) is issued immediately.
